KitchenEx

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Who are we?

At KitchenEx, we see ourselves as less of a distributor and more of an ambassador for our 3 brands: Faber, ILVE, and PlasmaMade filters. we care deeply about the satisfaction of every retailer who chooses to take on one of our brands.

KitchenEx was launched in 2012, starting as a small family business. Since then we have grown rapidly, now supplying almost 1000 retailers across the UK, both independent, regional, and national retailers.

We understand the importance of providing unparalleled support to ensure consumers have the best experience possible. Our commitment to going above and beyond doesn't end at the point of sale – it's just the beginning of our journey to deliver outstanding aftercare and support.

Our committed and dedicated team is always ready to assist with any enquiries, ensuring that each customer's experience is nothing short of exceptional.

We understand that reliable aftercare is the foundation of trust and loyalty, and we're committed to upholding that standard. Being a family-run business, we're personally invested in the success of each of our retailers.

About KitchenEx

At KitchenEX, we see ourselves as less of a distributor and more of an ambassador for our 3 brands: Faber Cooker Hoods, ILVE Range cookers and PlasmaMade filters.

KitchenEX was launched in 2012, starting as a small family business. Since then we have grown rapidly and we now supply almost 1000 retailers across the UK, both independents, regional and national retailers.

As a supplier to the trade, customer service is king. We pride ourselves on being experts in the products we sell. For this reason, we have purposely kept the number of brands we supply limited to a small number of manufacturers who have synergy. There should not be a single query that we cannot answer or find the answer for.

We're not "just a distributor"..

At KitchenEX we promote ourselves as Faber UK, ILVE UK and PlasmaMade UK, ensuring that we promote products, not just on our own site, but create individual brand websites both for our retailers to use and to stimulate consumer enquiries which can then be passed to retailers. We have always tried to add value and go above and beyond the role of a “normal“ distributor; producing sales training guides for retailer sales staff and working closely with our retailers to help them promote our appliances effectively.

- Vicky Harris, KitchenEX Director.

We're not "just a distributor"..

“At KitchenEX we promote ourselves as Faber UK, ILVE UK and PlasmaMade UK, ensuring that we promote products, not just on our own site, but create individual brand websites both for our retailers to use and to stimulate consumer enquiries which can then be passed to retailers. We have always tried to add value and go above and beyond the role of a “normal“ distributor; producing sales training guides for retailer sales staff and working closely with our retailers to help them promote our appliances effectively.”

- Vicky Harris, KitchenEX Director.

Faber & ILVE Showroom

Our showroom displays the very best appliances from our Italian partners ILVE and Faber.

Showroom visits are by appointment only and easily arranged by calling the office on 0114 399 8672.

Faber & ILVE Showroom

Our showroom displays the very best appliances from our Italian partners ILVE and Faber.

Showroom visits are by appointment only and easily arranged by calling the office on 0114 388 8672.

The thing I like the most about working with KitchenEx is our mutual desire to improve what we do, the amount we sell and the way in which we collectively promote the Ilve brand. I would say one of their great strengths is their team, consistent, professional and precise with their communication. This helps us greatly on a day to day basis, any enquiry we have we can be assured the team at KitchenEx are there to help.